At Nurse With a Laser, we strive to ensure that you are completely satisfied with your purchase. However, we understand that sometimes issues may arise during shipping. Therefore, we have a returns policy in place specifically for damage caused during shipping.
Returns for Damage Through Shipping Only
If your order arrives damaged due to shipping, we are happy to assist you with a return or exchange. Please follow these steps:
Contact Us: Immediately contact our customer service team upon receiving your damaged item. You can reach us through [kl.chapman@icloud.com].
Provide Details: When contacting us, please provide the following details:
Evaluation: Our team will evaluate the damage based on the provided information and photos.
Return or Exchange: If the damage is verified to be a result of shipping, we will arrange for either a return and refund or an exchange for a replacement item, depending on your preference and product availability.
All Cups Are Final Sale
Please note that all cups are considered final sale items and are not eligible for returns or exchanges unless they arrive damaged due to shipping. We recommend thoroughly reviewing product details and specifications before making a purchase.
Contact Us
If you have any questions or concerns regarding our returns policy or need assistance with a damaged item, please do not hesitate to contact our customer service team. We are here to help and ensure your satisfaction with our products and services.
[kl.chapman@icloud.com]
Thank you for choosing Nurse With a Laser. We appreciate your understanding and cooperation regarding our returns policy.